Refund and Returns Policy

Welcome to Yayo Travel . We understand that sometimes, travel plans may need to change. This Refund and Returns Policy outlines our procedures for cancellations, modifications, refunds, and returns related to bookings made through our platform. Please review this policy carefully before making any reservations.

1. Cancellations and Modifications:

1.1. Airline Tickets: Cancellation and modification policies for airline tickets vary by airline and fare type. Please check the terms and conditions provided during the booking process for specific details regarding cancellations, changes, and applicable fees.

1.2. Hotel Reservations: Hotel cancellation policies differ by property and booking type. You can find information about the cancellation policy on the booking confirmation page and in your confirmation email.

1.3. Tour and Activity Bookings: Tour and activity providers have their own cancellation policies. These policies are displayed during the booking process, and details can be found on your booking confirmation.

2. Refunds:

2.1. Airline Tickets: Refund eligibility for airline tickets depends on the fare type and airline policy. If a refund is applicable, it will be processed in accordance with the airline’s terms. Please allow 3 business days for the refund to appear in your account.

2.2. Hotel Reservations: Hotel refunds are subject to the cancellation policy of the specific property. Refunds will be issued in accordance with the terms outlined in the booking confirmation.

2.3. Tour and Activity Bookings: Refunds for tours and activities are determined by the provider’s cancellation policy. Refunds, if applicable, will be processed as per the provider’s terms.

3. Returns and Exchanges:

3.1. We do not offer returns or exchanges for travel bookings or services provided by third-party suppliers. Any requests for returns or exchanges should be directed to the respective supplier in accordance with their policies.

4. Contact Us:

4.1. If you have questions or require assistance with cancellations, modifications, refunds, or returns, please contact our customer support team at Contact Page. We are here to assist you and provide guidance based on your specific situation.

5. Changes to this Policy:

5.1. We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting to our website.

6. Legal Disclaimer:

6.1. Yayo Travel acts as an intermediary between travelers and travel suppliers, such as airlines, hotels, and tour providers. We are not responsible for the policies, actions, or decisions of these suppliers.

Thank you for choosing Yayo Travel for your travel needs. We strive to provide transparent and convenient booking services while adhering to the policies and procedures set by our travel partners.